We're here to help
Reach out using the contact details below or browse our quick FAQs to find instant answers. Our team of billing specialists is ready to assist whether you have a simple question or need detailed guidance.
Contact information
Choose the option that works best for you—we monitor every channel closely and keep your information secure.
Call us
(800) 555-0148
Mon–Fri · 9am–6pm ET
support@medicalbill.ai
We reply within 1 business day
Mailing address
225 Market Street, Suite 420 · Philadelphia, PA 19103
Visits by appointment only
Support hours
Extended evening availability by request
Let us know what you need
Quick FAQs
- How quickly can I expect a response?
- We reply to most inquiries within one business day. Messages sent over the weekend or on holidays are answered the next business day.
- Do you offer phone support?
- Yes. Our specialists are available Monday through Friday from 9 AM to 6 PM Eastern Time at the number listed below.
- Can I share sensitive health information?
- Absolutely. All communications are encrypted, and we only use your details to help resolve your billing questions.
Still need help? Send us an email with any documents attached and we'll follow up with a detailed response.